Today, we’re sitting down with Kaja to learn more about her role, what she loves about working here!
What is your role at the company, and what are your key responsibilities?
I’m a Sales Support Specialist. My role involves ensuring our sales processes run smoothly and keeping an eye on our marketing efforts to make sure everything is on track.
How long have you been working in your current position, and what led you to this role?
I joined our company two years ago after moving to Canada, bringing with me a background in admin and marketing roles with some exposure to IT.
Can you describe a typical day in your job?
What I enjoy most about my job is the variety — no two days are the same. My days typically involve a mix of emails, calls, getting to know our clients and understanding their needs, and staying in touch through newsletters, webinars. I also love the creative side of my work, like crafting social media content and helping with webinar prep.
What projects or accomplishments are you most proud of in your career?
I’m particularly proud of the work I did managing the Apple Solutions Ambassadors and the results we achieved. I’m proud of how much I’ve learned since joining our company, especially in areas I never expected to be involved in. It’s been rewarding to see how my role has expanded across various aspects of the company.
How do you collaborate with other team members to achieve your goals?
We all use Teams. It keeps everyone in the loop, making it easy to work together and achieve our goals.
What are some recent developments or innovations in your field that you find exciting?
I'm really impressed by AI. While it can seem a bit scary at first, I believe it's a positive development. Learning how to use AI can make our work and lives much easier.
What’s your number 1 tech tip (that you personally use) to our audience?
While I wouldn’t consider myself a tech expert, I’m a big fan of password managers. They’re a lifesaver for me because I struggle to remember things... Especially passwords. Plus, they generate much stronger passwords than I ever could, which is a bonus!
Now let’s learn more about Kaja’s personal life!
What's your favourite way to unwind after a long day at work?
My favourite way to unwind is spending time with my niece and nephew—I could talk about them for hours. I also enjoy attending Zumba and spin classes, and if we’re not too tired, my husband, our dog, and I like to go on short hikes. If I’m not ambitious enough, I finish my day with an episode of a TV show.
Do you have any hobbies or interests outside of work that you're passionate about?
I love to paint rocks and hide them while travelling or around my town—it’s a fun way to spread creativity and make people smile. I also enjoy DIY projects that let me express myself. And I love to travel, always excited to explore more of the world! I also like to cook, but only when the mood hits.
Are there any books, movies, or TV shows you've been enjoying lately?
My all-time favorites are House MD, Detective Monk, and Friends. Recently, I’ve really enjoyed Yellowstone and can’t wait for season 6. As for books, I’m into true crime and memoirs, but my favourite authors are Elena Ferrante and Remigiusz Mróz.
If you could travel anywhere in the world, where would you go and why?
Honestly, I’d love to go everywhere! But if I had to pick, Thailand would be at the top of my list. I’m also not one to revisit places, but I absolutely loved Oahu and Maui in Hawaii, and I wouldn’t mind going back someday.
What's your favourite type of cuisine or restaurant, and what dish can you never resist ordering?
I love sushi and poke!
Can you share a fun or interesting fact about yourself that most people at the company don't know?
Most people don’t know that when I was 6, I planned to escape from my preschool! I had a full plan drawn out in my notebook, and the goal was to make it all the way home.
Do you have any pets? If so, tell us about them!
My dog’s name is Pesto. We adopted him a few years ago from a small village in Poland. He had a rough start, and it took some time to earn his trust, but now he’s part of the family. He’s definitely a handful, but we love him!
What's your go-to music playlist or artist for getting pumped up before a busy day?
I don’t stick to just one genre, but I have a favourite playlist of Italian songs that I love. I’d be happy to share it!
Are there any charitable causes or organizations that you're passionate about and support?
In the past, I've helped people fleeing the war in Ukraine by providing backpacks for their kids. I also volunteered to assist children with homework. I’m a big fan of the Be My Eyes app, which allows you to help people from the comfort of your home, I highly recommend downloading it. I’m looking forward to supporting RAN for Ruth and Naomi’s efforts as well.
What's your favorite quote or piece of advice that you live by?
I don’t have a single favorite quote, but I try to live by 'Carpe Diem'—seizing the day and making the most of every opportunity.
If you could have a superpower, what would it be, and how would you use it?
I’d choose the superpower of teleportation. It would be amazing to instantly travel anywhere, whether it's for work, to visit family, or just to explore new places!
Lastly, what do you enjoy most about being a part of the company's team?
What I enjoy most about being part of the team is the diversity and the shared belief that our work helps other companies run better. I also appreciate how comfortable and supportive we are with each other; it’s great that asking questions and seeking help is always encouraged. Plus, I love that I can rely on our technicians whenever something decides to break!
We hope that you enjoyed getting to know Kaja. We are so happy to have her in our team!